Refund Policy

We offer a 30-day money-back guarantee on SyncBook subscriptions. If SyncBook is not right for you, you can request a full refund within 30 days of your order date.

Refunds are processed by our payment provider, Stripe. To request one, contact us with your order details and we will raise it for you, or use the billing portal in your workspace settings.

You can cancel at any time from the billing portal inside SyncBook. Cancellation stops future renewals; your access continues until the end of the period you have already paid for. Cancelling on its own does not issue a refund, request one as above if you are within the 30-day window.

This policy covers your SyncBook subscription only. Refunds of money your clients paid you are between you and your client, handled through your own payment account or by recording the adjustment against the relevant invoice in SyncBook.